Legal Information

Terms, Privacy Policy, and Data Deletion

Terms of Service

Last Updated: December 8, 2025

1. Acceptance of Terms

By accessing and using Partdex ("Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Partdex is a platform that connects salvage yards, auto recyclers, and buyers for the purpose of buying and selling automotive parts. The Service provides inventory management tools for sellers and a marketplace for buyers to find parts.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. User Responsibilities

As a user of Partdex, you agree to:

  • Provide accurate and complete information when listing parts
  • Comply with all applicable laws and regulations
  • Not engage in fraudulent or deceptive practices
  • Respect the intellectual property rights of others
  • Not use the Service for any unlawful purpose

5. Transactions

Partdex facilitates connections between buyers and sellers but is not a party to transactions. All transactions are between the buyer and seller. We do not guarantee the quality, safety, or legality of items listed.

6. Fees and Payments

Certain features of the Service may require payment of fees. Fees are subject to change with notice. You agree to pay all applicable fees in connection with your use of the Service.

7. Limitation of Liability

Partdex shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Service.

8. Modifications to Terms

We reserve the right to modify these terms at any time. Continued use of the Service after modifications constitutes acceptance of the updated terms.

9. Termination

We may terminate or suspend your account at any time, without prior notice, for conduct that we believe violates these terms or is harmful to other users or the Service.

10. Contact

For questions about these Terms of Service, please contact us through the Partdex platform.

Privacy Policy

Last Updated: December 8, 2025

1. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email, phone number)
  • Business information (yard name, address, contact details)
  • Inventory data (parts, pricing, images)
  • Transaction history and communications
  • Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send technical notices and support messages
  • Communicate with you about products, services, and events
  • Monitor and analyze trends and usage
  • Detect, prevent, and address fraud and security issues

3. Information Sharing

We do not sell your personal information. We may share information with:

  • Other users as necessary to facilitate transactions
  • Service providers who assist in operating our platform
  • Law enforcement when required by law
  • Third parties with your consent

4. Social Media Integration

If you connect your Facebook account or other social media accounts to Partdex, we may access and store information such as your name, profile picture, and page information solely to provide features like posting inventory to your social media pages. You can disconnect these integrations at any time through your account settings.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Request correction of inaccurate information
  • Request deletion of your information (see Data Deletion below)
  • Object to or restrict certain processing of your information
  • Withdraw consent where processing is based on consent

7. Cookies and Tracking

We use cookies and similar technologies to collect usage data and improve your experience. You can control cookies through your browser settings.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

9. Contact

For questions about this Privacy Policy or to exercise your rights, please contact us through the Partdex platform or at your account settings.

Data Deletion Instructions

Last Updated: December 8, 2025

How to Request Data Deletion

If you wish to delete your personal data from Partdex, you have several options:

Option 1: Self-Service Deletion

  1. Log into your Partdex account
  2. Navigate to your Profile Settings
  3. Click on "Account Settings"
  4. Select "Delete Account"
  5. Confirm your deletion request

Option 2: Contact Support

If you are unable to access your account or prefer assistance, you can request data deletion by:

  • Emailing us with your deletion request (provide your account email)
  • Including "Data Deletion Request" in the subject line
  • Verifying your identity as required

What Gets Deleted

Upon processing your deletion request, we will delete:

  • Your account information and profile data
  • Personal contact information
  • Inventory listings you created
  • Saved searches and preferences
  • Chat and message history
  • Social media connection data

Data Retention Exceptions

Some data may be retained for legitimate business purposes or legal requirements, including:

  • Transaction records required for financial reporting
  • Data needed to resolve disputes or enforce agreements
  • Information required by law to be retained
  • Anonymized data used for analytics and improvement

Timeline

We will process your deletion request within 30 days of receipt and verification. You will receive a confirmation email once the deletion is complete.

Facebook Data

If you connected your Facebook account to Partdex, deleting your Partdex account will also remove the connection and any stored Facebook access tokens. However, to fully revoke Partdex's access to your Facebook data, you should also:

  1. Go to your Facebook Settings
  2. Navigate to Apps and Websites
  3. Find Partdex in the list
  4. Click "Remove" to revoke access

Questions

If you have questions about data deletion or need assistance, please contact us through the Partdex platform support.

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